Purpose
The purpose of this Privacy Policy is to outline how Better Minds Nutrition collects, uses, discloses, and protects personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
Better Minds Nutrition collects various types of personal information from clients, including:
- Personal Details: name, age, gender, ethnicity, and contact information.
- Health Information: anthropometric measurements (e.g., weight, height, BMI), medical history, family medical history, dietary and lifestyle information, current medications or supplements, and previous pathology results.
- Consultation Details: notes and records from telehealth consultations, treatment plans, prescriptions, and progress reports.
Why and How We Collect Information
Purpose of Collection:
- To provide personalized nutrition and health advice.
- To monitor and track progress over time.
- To communicate effectively with clients.
- To comply with legal and regulatory requirements.
Method of Collection:
- Directly from clients: Through online forms, telehealth consultations, emails, and other communications.
- Automatically: Using secure, encrypted telehealth platforms that may collect data for technical and functional purposes.
Use and Disclosure of Information
Better Minds Nutrition uses personal information to:
- Deliver and improve our services.
- Communicate with clients regarding appointments, follow-ups, and relevant information.
- Maintain accurate records for health monitoring and compliance with legal obligations.
Personal information will not be shared with third parties without client consent, except as required by law or to protect the rights, property, or safety of our practice, clients, or others.
Data Security
Better Minds Nutrition is committed to ensuring the security of personal information. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data.
Access and Correction
Clients have the right to access their personal information and request corrections if it is inaccurate or incomplete. Requests can be made via email to bettermindsnutrition@gmail.com.
Complaints
If clients believe their privacy has been breached, they can contact us at bettermindsnutrition@gmail.com. We will investigate and respond to complaints promptly.
Changes to This Policy
Better Minds Nutrition may update this Privacy Policy from time to time. Clients will be notified of significant changes through our website or direct communication.
Confidentiality Statement
Better Minds Nutrition is committed to maintaining the confidentiality of all client information. We adhere to strict confidentiality standards and only disclose information with client consent or as required by law. All staff and practitioners are trained in the importance of confidentiality and the protection of personal information.